Support

Short answers to common questions.

How do I add a counter?

Open a project and tap Add counter. Repeat, increases and stitch markers each get their own counter on the project screen. Tap + on a counter to add one.

How do I attach a chart and move the band?

1. Open a project and attach a PDF or photo chart from the project menu (the ⋯ button).
2. Tap the grid button at the top right to open the chart.
3. Drag the row band, or switch on Move band with counter so it follows your row count.
4. Use − and + to zoom, and the arrows to page through the chart.

How do I back up and restore on a new phone?

1. On your old phone, open Backup & Settings and tap Back up to file. Save the file where you choose.
2. Move the file to your new phone.
3. On the new phone, open Backup & Settings and tap Restore from file.

How do I restore Pro?

Open Backup & Settings, tap Seedstitch Pro, then tap Restore purchase. Use the same Apple Account that bought Pro.

What is free and what is Pro?

• Free: 2 projects, 10 yarns and 1 chart per project.
• Pro: unlimited projects, yarns and charts per project. One-time purchase, no subscription.
• Backup and restore are free in both.

How do I delete my data?

Delete a project or yarn inside the app, or delete the app to remove everything. Backup files you saved stay where you saved them until you delete them.